Personal information we collect
The kinds of personal information we collect about you may include:
It is generally not practical to remain anonymous or to use a pseudonym when dealing with MF as usually we need to use your personal information to provide specific services to you, or which relate to or involve you.
How we collect and manage personal information
How we collect personal information
Generally we collect your personal information from you directly (for example, when we deal with you in person or over the phone, when you send us correspondence including via email, when you complete a questionnaire, form or survey or when you register for a meeting or conference).
Sometimes it may be necessary for us to collect your personal information from a third party. For example, we may collect your personal information from contractors or a publicly available record or through organising meetings and conferences.
We may also collect personal information about you from your use of our websites and information you provide to us through contact mailboxes or through a registration process on our website.
Where you provide us with personal information about someone else
Holding personal information
MF holds personal information in hard copy and electronic formats. We take security measures to protect the personal information we hold including physical (for example, storage of files in lockable cabinets) and technology (for example, restriction of access, firewalls, the use of encryption, passwords and digital certificates) security measures.
Purpose for collecting, holding, using and disclosing personal information
Melbourne Forum collects, holds and uses personal information for a number of purposes including:
If you do not provide us with the personal information we have requested, we may not be able to complete or fulfil the purpose for which such information was collected, including providing you with the services we were engaged to perform.
The types of third parties to whom we may disclose your personal information include:
We do not disclose personal information to third parties for the purpose of allowing them to send marketing material to you.
Disclosure of personal information overseas
From time to time, we may send your personal information overseas, including to service providers or other third parties who operate or hold data outside Australia.
Privacy on our website
‘Cookies’ (i.e. small text files placed on your computer when you first visit the site) may be used on MF’s website. Most browsers now recognise when a cookie is offered and permit you to refuse or accept it. If you are not sure whether your browser has this capability, you should check with the software manufacturer, your company’s technology help desk or your internet service provider.
Cookies are primarily used to enhance your online experience. If you visit our website to read or download information, much of the information we collect is statistical only (e.g., the domain from which you accessed the internet, the date and time you accessed our site, and the internet address of the website from which you linked directly to our site) and not personally identifiable. We use such information to make our sites more useful and attractive to you.
You have several choices regarding your use of MF’s website. In general, you are not required to provide personal information when you visit our websites. However, if you apply to receive information about our services and events, provision of certain personal information will generally be required.
Links to third party websites
MF also does not endorse, approve or recommend the services or products provided on third party websites.
Gaining access to personal information we hold
You can request access to your personal information, subject to some limited exceptions permitted or required by law. Such request must be made in writing. Please see ‘How to contact us’ for details.
Keeping personal information current
If you believe that any personal information MF has collected about you is inaccurate, not up-to-date, incomplete, irrelevant or misleading, you may request correction. To do so, please contact the MF Privacy Officer and we will take reasonable steps to correct it in accordance with the requirements of the Privacy Act. Please see ‘How to contact us’ for details.
If you wish to make a complaint to MF about our handling of your personal information, you can contact the MF Privacy Officer as set out in ‘How to contact us’. You will be asked to set out the details of your complaint in writing in a form provided.
MF will endeavour to reply to you within 30 days of receipt of the completed complaint form and, where appropriate, will advise you of the general reasons for the outcome of the complaint. In some circumstances, the MF Privacy Officer may decline to investigate the complaint, for example if the complaint relates to an act or practice that is not an interference of the privacy of the person making the complaint.
How to contact us
If you are not satisfied with the outcome of your complaint, you can refer your complaint to the Office of the Australian Information Commissioner.
Endorsed by the Melbourne Forum Board.
If you have specific issues related to membership, please email the Executive Officer.